There’s an eating establishment in Manhattan that has managed to keep its identity no matter what changes the times dictate. This is not always the case. Many places have forever closed their doors after major renovations. Successful, well-loved and cherished eating establishments went down the tubes because someone at the helm thought they needed to keep up with the times. And the essence was lost; that intangible something that kept customers coming back again and again.
Changes seem to happen more in Manhattan than any other city. It’s a city of change. It’s not bad; it’s not good. It just is. And New Yorkers learn to get used to this way. When changes were made to Veselka Coffee Shop www.veselka.com , located on 9th Street and Second Avenue, long-time customers were not happy. However, that intangible quality that makes Velselka what it is, wasn’t lost with those changes, and the regular customers returned along with lots of new ones. Maybe it’s the energy that keeps a business going; and if it’s lost with the changes it can’t be recaptured, and the doors have to close forever. Sometimes the energy shifts and the newly-renovated business takes on a different personality. When that happens the business has an entirely new feel to old customers, and they’ll either stay or find another place that embodies the feel of the old one. It’s just good to know what the spirit of the business is before implementing change.